What information do we hold?

WoodPlan Limited holds contact details for all our existing customers and any new enquiries that we receive through our website, phone or by e-mail. When you make initial contact through the above methods you are consenting for information provided by you to be used by WoodPlan Limited as a means of following up your enquiry.

If customers wish to supply WoodPlan Limited with any further information surrounding their organisation we will notify you that you are automatically giving your consent for us to hold this information.
The basic information we gather is stated below, this is also contained in the fields of the “contact us” form on our website.

Fields:
• Name(s)
• Address
• Telephone/Mobile
• Fax
• E-mail

We may need to hold user specific information such as details of program users licenced to use WoodPlan Limited software within your organisation. This is information you may choose not to give us and have rights to at any time request that we make this available to you.

What do we do with your information and how do we protect it?
WoodPlan Limited use the basic contact details you provide us with to follow up enquiries and make contact with you regarding our services.

You reserve the right to at any point request that we no longer contact you using the information given to us.
We have a duty of care to protect any information you give to us. We do not sell or give your information to any third parties without your consent. We do not make any of your information available to anyone outside WoodPlan Limited without your consent.

All electronic information we store is secured and protected against hackers.

Should you ever receive requests for information from WoodPlan Limited that you believe to be from a false source, we ask that you notify us of this immediately and we can take the appropriate action.